Interview Q&A
How long have you been in business?
The business was started in 2014 by a former GDOT H.E.R.O. Operator.
What is your primary product or service?
We offer jumpstart, lockouts, tire changes, and fuel delivery. We proudly service Forsyth and Dawson County.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
I began my journey with the Hero Unit in 2000. And in 2014 is when I initially started GA 400 Roadside Assistance. It has been a passion of mine to help people in need. I am a DJ on the weekends but my passion is helping stranded motorist
How do you differentiate yourself from other businesses in your category and area?
We are a roadside assistance only company. With no membership fees, no dues to pay at the end of the month, etc. It is a pay per use service. Just because you ran out of gas does not initially mean you need a tow truck. Just because you have a flat tire does not initially mean you need a tow truck. We patrol the interstate five days a week. And are currently looking for sponsors to assist with the cost
How many locations do you have and do you have plans to expand?
Currently we have the one location. But we are looking to expand into Dawson in Lumpkin County's. But that will take time and money. LOL
Provide detailed directions to your location
Our service does not have on-site repair. We are a mobile service. But our office is located in Cumming Georgia
What type of payments do you accept?
We accept MasterCard, Visa, American Express, etc.
Which areas do you service?
Currently we patrol the interstate between exit 14 in for site County to Highway 53 and Dawson County on GA 400. We also do calls off the interstate as well
Who owns your company or runs daily operations?
Me. I am the only employee so far. But I have big dreams. :-)
What are your hours of operation?
We are in a 24 hour service on call 24/7. We patrol from 5 AM to 9 AM and 3 PM to 7 PM Monday through Friday. Our office hours are from 9:30 AM until 3:30 PM Monday through Friday
What is the best compliment anyone can give you?
Just refer us. I think that is the best compliment. That tells us you are happy with what we do and you would trust a family member or friend to use our services
What is your favorite quote or Bible verse?
John 3:16